Terms & Conditions

These Terms & Conditions govern your use of the vv62 platform and all services provided thereunder. Please read this document carefully before registering an account or placing any wager. By accessing vv62, you confirm that you have read, understood, and agree to be bound by these terms.

Last Updated: January 2026

Key Policy Highlights

The following cards summarise the most important aspects of vv62's Terms & Conditions at a glance. Full legal text for each topic appears in the clauses below.

Eligibility — 21+ Only

You must be at least 21 years of age and a resident of Indonesia to register and maintain an active account on vv62. Age and identity verification is mandatory before withdrawals are processed.

Deposits & Withdrawals

Deposits via BCA, BRI, BNI, Mandiri, CIMB Niaga, and major e-wallets are processed instantly. Withdrawals are handled within an average of 15 minutes following successful KYC verification.

Bonus & Wagering Rules

All bonuses are subject to wagering requirements before withdrawal. Welcome bonuses carry a standard 3x rollover. Bonus abuse, multi-accounting, and arbitrage betting will result in account suspension.

Account Security

Each member is responsible for maintaining the confidentiality of their login credentials. vv62 will never ask for your password via email or chat. Report suspected unauthorised access immediately to our support team.

Prohibited Activities

Money laundering, match-fixing, collusion, use of automated betting software, and any form of fraud are strictly prohibited. Violations result in immediate account closure and reporting to relevant authorities.

Governing Law

These Terms are governed by the laws of the jurisdiction in which vv62 holds its international gaming licence. Disputes are subject to binding arbitration under internationally recognised arbitration rules.

Important: By accessing or using any part of the vv62 platform at https://vv62.cam, you agree to be legally bound by these Terms & Conditions in their entirety. If you do not agree, you must discontinue use of the platform immediately. These Terms constitute a binding legal agreement between you ("Member", "User") and vv62.

1Definitions

In these Terms & Conditions, the following terms shall have the meanings set out below unless the context requires otherwise:

"Platform"

The vv62 website accessible at https://vv62.cam, including all associated subdomains, mobile-optimised versions, and any future applications through which vv62 services are delivered.

"Company"

vv62 and its parent entities, subsidiaries, affiliates, licensors, and authorised service partners operating the Platform.

"Member" / "User"

Any individual who has completed registration on the Platform and holds an active account in good standing.

"Account"

The unique, personal, and non-transferable gaming account created by a Member on the Platform.

"Wager" / "Bet"

Any real-money stake placed on a game outcome, sporting event, or lottery draw through the Platform.

"Bonus"

Any promotional credit, free spin, cashback, or other incentive offered by the Company to Members, subject to applicable wagering requirements.

"KYC"

Know Your Customer — the mandatory identity and age-verification process requiring documentary proof (KTP, passport, or equivalent) before withdrawal eligibility is granted.

"IDR" / "Rp"

Indonesian Rupiah — the primary transactional currency accepted on the Platform.

"RNG"

Random Number Generator — the certified algorithmic system determining outcomes in electronic casino games and slot machines.

"Services"

All gaming, betting, lottery, and ancillary services (including customer support, account management, and promotional programs) provided by the Company through the Platform.

2Eligibility

2.1 Age Requirement

You must be at least 21 years of age to register an Account or use any Services on the vv62 Platform. The Company strictly prohibits access by individuals under the age of 21. Any Account found to belong to an underage individual will be immediately closed, and all funds — including deposits and accrued winnings — will be forfeited without appeal.

2.2 Geographic Eligibility

The Services are primarily directed at residents of Indonesia. By registering, you confirm that you are accessing the Platform from a jurisdiction where doing so is not explicitly prohibited by applicable local law. You are solely responsible for determining whether accessing the Platform is lawful in your jurisdiction.

2.3 Legal Capacity

You must have full legal capacity to enter into a binding contract. Individuals who have been declared legally incompetent by any competent court or authority are not permitted to register or use the Services.

2.4 Self-Excluded Individuals

Individuals who have previously requested self-exclusion from vv62 or any affiliated platform are not eligible to re-register for the duration of their exclusion period. Attempting to circumvent self-exclusion by creating new accounts constitutes a material breach of these Terms.

Legal Context Note: vv62 operates under an international gaming licence. Indonesia's Public Gambling Act of 1867 predates the internet and creates legal ambiguity around online betting. The Company operates offshore and in compliance with its international licence obligations. Users are responsible for understanding and complying with the laws of their own jurisdiction.

3Account Registration

3.1 One Account Per Person

Each individual is permitted to hold only one active Account on the Platform. The creation of multiple accounts by the same i ndividual ("multi-accounting") is strictly prohibited and will result in the closure of all associated accounts and the forfeiture of any funds held therein.

3.2 Registration Information

When registering, you must provide accurate, current, and complete information including your full legal name, date of birth, residential address in Indonesia, email address, and a valid mobile phone number. You are obligated to keep this information up to date. Providing false or misleading registration information constitutes a material breach of these Terms.

3.3 Account Credentials

You are solely responsible for maintaining the confidentiality of your username and password. vv62 will never request your password through any channel, including email, live chat, or telephone. Any activity conducted under your Account credentials is deemed to have been authorised by you. If you suspect unauthorised access, you must notify our support team immediately and change your password without delay.

3.4 Account Suspension and Closure

The Company reserves the right to suspend, restrict, or permanently close any Account at its sole discretion, including where it suspects fraud, breach of these Terms, or where required by applicable law or regulation. In cases of confirmed fraud, funds may be withheld pending investigation.

4Identity Verification (KYC)

4.1 Mandatory Verification

All Members must complete KYC verification before their first withdrawal request is processed. KYC documentation may also be requested at any other time at the Company's discretion, including when large deposits or unusual activity patterns are detected.

4.2 Accepted Documents

The following documents are accepted for identity verification:

  • Indonesian National Identity Card (KTP — Kartu Tanda Penduduk)
  • Valid Indonesian or international passport
  • Indonesian Driver's Licence (SIM) — accepted as a secondary document only
  • Recent utility bill or bank statement (for proof of address, dated within 3 months)

4.3 Document Handling

All KYC documents are encrypted in transit and at rest, stored on secure servers accessible only to authorised compliance personnel. Documents are retained for the minimum period required by applicable anti-money-laundering (AML) regulations and then securely destroyed. Full details are provided in our Privacy Policy.

4.4 Verification Timeline

Standard KYC verification is completed within 24 hours of document submission. During peak periods, this may extend to 48 hours. Members will be notified by email once verification is complete or if additional documents are required.

5Deposits & Withdrawals

5.1 Accepted Payment Methods

vv62 accepts deposits and processes withdrawals through the following payment channels:

  • Local Bank Transfer: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI (Bank Syariah Indonesia), Bank Permata
  • E-Wallets: GoPay, OVO, DANA, ShopeePay, LinkAja
  • International Cards: Visa, Mastercard (subject to issuer approval)

5.2 Minimum and Maximum Transaction Limits

The minimum deposit is Rp 10.000. The minimum withdrawal amount is Rp 50.000. Maximum single-transaction withdrawal limits vary by payment method and member tier. Please contact support for your applicable withdrawal ceiling.

5.3 Processing Times

Deposits are credited to your Account in real time for all supported local bank and e-wallet channels. Withdrawals to Indonesian bank accounts (BCA, BRI, BNI, Mandiri, and others) are processed within an average of 15 minutes following approval, provided KYC has been completed. Withdrawal requests submitted outside banking hours may be processed on the next available banking day for certain channels.

5.4 Currency

All transactions on the Platform are denominated in Indonesian Rupiah (IDR / Rp). Where a deposit is made in a foreign currency, conversion will be applied at the prevailing exchange rate at the time of the transaction. The Company does not guarantee any specific exchange rate and is not liable for currency fluctuation losses.

5.5 Withdrawal Conditions

Withdrawals will only be processed to payment methods previously used to fund the Account, or to a verified bank account registered in the Member's own name. Third-party withdrawals are strictly prohibited. The Company reserves the right to request additional verification before processing any withdrawal it deems unusual or high-risk.

5.6 Transaction Fees

vv62 does not charge fees on standard deposits or withdrawals. However, your bank or e-wallet provider may apply their own transaction fees, for which the Company accepts no responsibility.

6Bonuses & Promotions

6.1 General Bonus Terms

All bonuses, free spins, cashback offers, and other promotional rewards offered by vv62 are subject to specific terms and wagering requirements published at the time the offer is made. In the event of any conflict between a specific promotion's terms and these general Terms & Conditions, the specific promotion terms shall prevail.

6.2 Wagering Requirements

Unless stated otherwise in the promotion's specific terms, all bonus funds must be wagered a minimum of 3 times (3x rollover) before any withdrawal of bonus-derived winnings is permitted. Wagers placed on certain game categories (including but not limited to live dealer baccarat, roulette, and certain table games) may contribute at a reduced rate or not at all toward wagering requirements — full contribution tables are published on individual promotion pages.

6.3 Bonus Eligibility

Welcome bonuses are available to new Members only and may be claimed once per household, IP address, and device. Existing Members are not eligible for welcome offers. Bonuses claimed through multi-accounting, VPN manipulation, or any other exploitative method will be voided.

6.4 Bonus Expiry

All bonuses expire within 30 calendar days of being credited unless the specific promotion states otherwise. Expired bonuses and associated pending winnings are automatically forfeited without compensation.

6.5 Company's Right to Modify or Withdraw Promotions

The Company reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Members who have already accepted a bonus at the time of modification will be subject to the terms applicable at the time of acceptance.

Bonus Abuse Warning: vv62 employs automated monitoring systems to detect bonus abuse, arbitrage betting, and collusive play. Accounts engaged in such activities will be suspended and bonus funds forfeited. The Company's determination in such matters is final and binding.

7Gameplay & Betting Rules

7.1 General Rules

All games and betting markets available on vv62 are governed by their respective individual game rules, which are published within each game interface or betting market. Members are responsible for familiarising themselves with these rules before placing any wager.

7.2 Sports Betting

Sports betting markets — including BRI Liga 1 fixtures, EPL, La Liga, the FIFA World Cup, Piala AFF, and other events — operate under standard Asian Handicap and European odds conventions. Wagers on bandar bola (online football bookmaker) markets are settled according to official result sources. In the event of a disputed result, the Company's determination, based on verified official sources, shall be final.

7.3 Togel and Lottery

All togel (Indonesia's traditional numbers lottery) draw results are sourced directly from officially recognised draw operators. Results are posted in real time and are final. Claims of error must be submitted within 24 hours of result publication; claims submitted after this period will not be considered.

7.4 Live Dealer Games

Live dealer game outcomes are determined in real time by a human dealer on a physical table or wheel. Technical malfunctions that interrupt a live dealer round before a result is determined will result in the round being voided and all wagers refunded. Completed rounds with confirmed results are not subject to reversal.

7.5 Technical Errors

In the event of a manifest error in pricing, odds, or game configuration, the Company reserves the right to void affected wagers and refund stakes. vv62 is not liable for losses arising from a Member's decision to continue playing during a period of known technical difficulty.

8Prohibited Activities

The following activities are strictly prohibited on the vv62 Platform. Engaging in any of them constitutes a material breach of these Terms and will result in immediate Account closure and forfeiture of funds:

  • Money laundering or any attempt to use the Platform to conceal, transfer, or legitimise proceeds of criminal activity
  • Match-fixing, spot-fixing, or placing wagers based on inside information relating to the manipulation of any sporting event
  • Use of automated betting software, bots, scripts, or any artificial intelligence tools to gain an unfair advantage over other players or the house
  • Collusion with other Members to manipulate game or tournament outcomes
  • Creating multiple Accounts to exploit bonuses or circumvent account restrictions
  • Providing false identity or age information during registration or KYC
  • Attempting to hack, reverse-engineer, or interfere with the Platform's infrastructure, RNG systems, or security protocols
  • Threatening, harassing, or abusing other Members or customer support staff
  • Using a VPN, proxy, or other IP-masking technology to circumvent geographic restrictions or to misrepresent your location
  • Any activity that vv62 determines, in its reasonable judgement, to constitute cheating or fraud

9Responsible Gaming

9.1 Our Commitment

vv62 is committed to promoting responsible gaming practices. We provide a suite of tools to help Members maintain control over their gambling activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options.

9.2 Self-Exclusion

Any Member who believes their gambling is becoming problematic may request self-exclusion at any time by contacting our support team. Self-exclusion periods are available from 30 days to permanent. During a self-exclusion period, the Member's Account will be suspended and promotional communications will cease immediately.

9.3 Underage Gambling Prevention

The Company employs age-verification technology and manual review processes to prevent underage access. Parents and guardians are encouraged to utilise device-level content filtering tools to prevent minors from accessing gambling platforms.

For full details on available tools and external help resources, please visit our dedicated Responsible Gaming page.

10Intellectual Property

All content on the vv62 Platform — including but not limited to software, source code, design elements, graphics, logos, trademarks, text, and game content supplied by third-party studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft) — is protected by applicable intellectual property law. No content may be reproduced, distributed, modified, or commercially exploited without the prior written consent of the respective rights holder.

Members are granted a limited, non-exclusive, non-transferable licence to access and use the Platform solely for personal entertainment purposes. This licence does not extend to any commercial use, redistribution, or derivative work.

11Limitation of Liability

11.1 No Warranty

The Platform and all Services are provided on an "as is" and "as available" basis. vv62 makes no warranty, express or implied, regarding the uninterrupted availability, accuracy, or fitness for a particular purpose of the Platform or its content.

11.2 Exclusion of Consequential Loss

To the maximum extent permitted by applicable law, vv62 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including loss of profits, loss of data, or loss of opportunity, even if vv62 has been advised of the possibility of such damages.

11.3 Aggregate Liability Cap

The Company's total aggregate liability to any Member for any claim arising under these Terms shall not exceed the total net deposits made by that Member to their Account in the 30 days preceding the event giving rise to the claim.

11.4 Force Majeure

vv62 shall not be liable for any delay or failure in performance resulting from causes beyond its reasonable control, including but not limited to natural disasters, acts of government, internet outages, cyberattacks, or banking system failures.

12Privacy & Data Protection

The collection, processing, and storage of your personal data is governed by vv62's Privacy Policy, which forms an integral part of these Terms & Conditions and is incorporated herein by reference. By accepting these Terms, you also accept the Privacy Policy in its entirety.

vv62 processes personal data for the purposes of account management, identity verification, fraud prevention, regulatory compliance, and service improvement. We do not sell personal data to third parties for marketing purposes. Full details, including your rights of access, rectification, and deletion, are set out in our Privacy Policy.

13Amendments to These Terms

vv62 reserves the right to amend these Terms & Conditions at any time. When material changes are made, Members will be notified via email at least 7 days before the changes take effect. Continued use of the Platform after the effective date of any amendment constitutes acceptance of the revised Terms.

It is your responsibility to review these Terms periodically. The "Last Updated" date at the top of this document will reflect the date of the most recent revision. Archived versions of previous Terms are available upon request by contacting our support team.

14Governing Law & Dispute Resolution

14.1 Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which vv62 holds its international gaming licence. This does not affect any mandatory consumer protection rights you may have under the laws of your country of residence.

14.2 Dispute Resolution

In the event of a dispute, Members are encouraged to contact vv62's customer support team in the first instance. The Company will endeavour to resolve all complaints within 10 business days of receipt. If a dispute cannot be resolved informally, both parties agree to submit to binding arbitration under internationally recognised arbitration rules.

14.3 Language of Proceedings

All dispute resolution proceedings shall be conducted in English. Translations may be provided as a courtesy but the English-language document shall be the authoritative version in all proceedings.

15Contact Information

If you have any questions about these Terms & Conditions, wish to submit a formal complaint, or require assistance with your Account, please contact the vv62 support team through the following channels:

  • Email: [email protected] (plain text — not a clickable link)
  • Live Chat: Available 24/7 directly through the Platform
  • Operating Hours: Customer support operates around the clock, 7 days a week, including Indonesian public holidays such as Idul Fitri, Idul Adha, and Indonesia's Independence Day on 17 August
  • Response Time: Email enquiries are responded to within 24 hours (WIB, UTC+7)

Indonesian-Speaking Support: Our customer support agents are native Indonesian speakers and are fully equipped to assist players from Jakarta, Surabaya, Bandung, Medan, Bali, and across the archipelago — in their preferred language, even though the Platform itself operates in English.

Have Questions About Our Terms?

Our support team is available 24/7 to clarify any aspect of these Terms & Conditions. You can also browse our FAQ for quick answers, review our Privacy Policy, or return to the homepage.

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Adults only (21+). Gambling involves financial risk — play responsibly. Visit our Responsible Gaming page for tools and support.